MY EXIT STRATEGY - PRIVACY POLICY

1. About This Policy



My Exit Strategy is a trading division of Thinkroom Australia Pty Limited, ABN 24 635 528 773, of Lake Weyba Drive, Noosaville QLD 4566 ("My Exit Strategy", "we", "us", "our").
This Privacy Policy explains how we collect, use, store, and disclose personal information in connection with our website at https://myexitstrategy.com.au/ ("Website") and our business advisory services.
We are bound by the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles ("APPs"). Where we engage with clients based in New Zealand, we also respect the New Zealand Privacy Act 2020. By using our Website or engaging our Services, you agree to the collection and use of your information in accordance with this policy.

2. What Information We Collect

We may collect the following types of personal information:
Your name, email address, phone number, and business details when you contact us, complete a form, or enquire about our services
Information you provide during an Exit Readiness Assessment, onboarding process, or client engagement - including financial, operational, and strategic business information
Website usage data, including IP addresses, browser type, pages visited, and time on site, collected via cookies and analytics tools
Any other information you voluntarily provide to us in the course of our relationship
We only collect personal information that is reasonably necessary for our business functions.

3. How We Collect Information

We collect personal information in the following ways:
Directly from you when you complete a contact form, book a call, respond to an enquiry, or engage our Services
Through your use of our Website via cookies, analytics tools, and similar technologies
From third parties, such as referral partners, where you have consented to your information being shared
If we receive your personal information from a third party, we will treat it in accordance with this policy.

4. Why We Collect and Use Your Information

We collect and use personal information for the following purposes:
To respond to your enquiries and assess your suitability for our services
To deliver our business advisory, exit strategy, and operational services to you
To communicate with you about your engagement, including sending invoices, updates, and service-related information
To improve our Website, services, and client experience
To send you relevant content, insights, or updates where you have opted in to receive them
To comply with our legal and regulatory obligations
We will not use your personal information for any purpose that is incompatible with the purpose for which it was collected, without your consent.

5. Marketing Communications

If you have provided your contact details and engaged with us, we may send you relevant updates, insights, or information about our services. You may opt out of marketing communications at any time by clicking the unsubscribe link in any email, or by contacting us directly. We will action your request promptly.

6. Disclosure of Your Information

We may disclose your personal information to:
Our team members, contractors, and advisors who need access to perform their roles in delivering your services
Financial partners who contribute to your engagement, such as CFO oversight partners, where relevant and agreed
Technology platforms we use to operate our business, including CRM systems, email platforms, and project management tools
Third parties where required by law, regulation, or court order
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Where we disclose personal information to third parties, we take reasonable steps to ensure those parties handle it in accordance with applicable privacy laws.

7. Overseas Disclosure

Some of the third-party platforms and service providers we use may store or process data outside of Australia, including in the United States or other countries. Where this occurs, we take reasonable steps to ensure those providers maintain appropriate data protection standards. By using our Website and Services, you consent to your information being handled in this way.

8. Cookies and Website Analytics

Our Website uses cookies and analytics tools - including Google Analytics - to understand how visitors use our Website and to improve our content and user experience.
Cookies are small files stored on your device. You can adjust your browser settings to refuse cookies, though this may affect some functionality of our Website.
The information collected through analytics is aggregated and is not used to identify you personally, except where combined with information you have provided to us directly.

9. Storage and Security

We take reasonable steps to protect the personal information we hold from misuse, interference, loss, and unauthorised access, modification, or disclosure. This includes physical, electronic, and procedural safeguards appropriate to the sensitivity of the information.
No method of transmission over the internet or electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.
We retain personal information for as long as is necessary to fulfil the purposes for which it was collected, or as required by law. When it is no longer needed, we take reasonable steps to destroy or de-identify it.

10. Access and Correction

You have the right to request access to the personal information we hold about you, and to request corrections where that information is inaccurate, incomplete, or out of date.
To make a request, please contact us using the details in clause 13. We will respond within a reasonable timeframe and in accordance with our obligations under the Privacy Act. In some circumstances, we may be unable to provide access - for example, where doing so would affect the privacy of another individual or where an exception under the APPs applies. Where access is refused, we will explain why.

11. Complaints

If you believe we have handled your personal information in a way that does not comply with this policy or the Australian Privacy Act, we encourage you to contact us in the first instance so we can work to resolve your concern.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au. New Zealand-based individuals may also contact the Office of the Privacy Commissioner New Zealand at www.privacy.org.nz.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. The current version will always be available on our Website. We encourage you to review this policy periodically.
13. Contact Us

For any questions, access requests, or complaints regarding this Privacy Policy, please contact us at:

My Exit Strategy - A Division of Thinkroom Australia Pty Limited
Lake Weyba Drive, Noosaville QLD 4566
Email: [email protected]
ABN: 24 635 528 773
Updated 27/06/26